Business

Project Planning: A Path to Successfully Getting Stuff Done When it comes to executing a successful project, having a solid plan isn’t just helpful—it’s essential. In this insightful blog, Susan Bell, Professional Services Resource Manager at NSA, shares her practical wisdom on project planning. With years of experience guiding teams through complex transitions, Susan breaks down the process into digestible steps that make even the most daunting initiatives feel manageable.

Don't Overlook CSD's Data Conversion Utilities: The Secret to Post-Implementation ERP Optimization The answer lies in a powerful but often underutilized feature of Infor CSD (CloudSuite Distribution): data conversion utilities. These tools go far beyond their role during the initial implementation. When used strategically post-go-live, they can become your secret weapon for continuous data enhancement, validation, and long-term system efficiency.

Boost Your AR Efficiency: New Tools for Credit Collections in Infor CSD - NSA 3.0 Credit collections have always been a challenge-but now, managing outstanding balances just got easier. With powerful new tools in Infor CSD and a few process improvements, your team can streamline accounts receivable tasks, reduce aging balances, and boost operational efficiency.

NSA WELCOMES VALERIE VIVIER AS A BUSINESS CONSULTANT - Hicksville, NY, May 28, 2025 – NSA Computer Exchange Corp (NSA) is proud to announce that Valerie Vivier has joined the Company as a Business Consultant. Valerie brings over 25 years of experience in finance and accounting, paired with nearly a decade of hands-on work with Infor Distribution products, including SX.enterprise and CloudSuite Distribution (CSD).

Future-Ready Sales Force Models for Distribution: Trends and Strategies - NSA 3.0 The distribution industry has long relied heavily on its sales force as the critical driver of customer relationships and revenue. Traditionally, outside sales reps have been the backbone of this effort, building in-person relationships through frequent visits and face-to-face interactions. However, evolving customer preferences and technological advances have driven significant changes in how distributors design and deploy their sales teams.

NSA Welcomes Melanie Cochran as a Business Consultant - NSA 3.0 Before joining NSA, Melanie served as Vice President of Operations for seven years at Hawkins HVAC Distributors Inc. In this role, she led all departments, gaining deep experience in multiple facets of Infor’s CloudSuite Distribution (CSD) platform. Prior to that, Melanie spent 20 years in Call Center Management, where she oversaw operations and spearheaded several large-scale software implementation projects from start to finish.

AI-Powered Workflows: How Distributors Can Reclaim Time and Boost Productivity - NSA 3.0 In distribution, every minute matters. Orders need to move, approvals need to happen, and teams need to collaborate without delays. Yet too often, valuable time is lost chasing down data across disconnected systems or waiting for manual approvals. These small inefficiencies add up, especially as distributors push to finish Q4 strong and prepare for the year ahead.

NSA and Motivate Form Exclusive Partnership to Bring AI-Powered Order Automation to Infor Distributors - NSA 3.0 Hicksville, NY – October 17, 2025 — NSA Professional Services (NSA), a leading Infor consulting and implementation firm for wholesale distributors, has announced an exclusive partnership with Motivate, the AI automation platform built to streamline distributor sales operations. The partnership combines NSA’s four decades of Infor expertise with Motivate’s advanced order automation, sales intelligence, and eCommerce solutions to help distributors modernize and grow.

From Guesswork to Growth: Using BI Tools to Drive Smarter Decisions in Distribution - NSA 3.0 Running a distribution business without visibility is like driving blind. You can keep moving forward, but every decision feels like a guess. Are sales trending up or down? Is inventory in the right place? Are margins slipping? Without the right data at your fingertips, these critical questions are left unanswered.

Finding the Hidden Profit Drains in Your Distribution Business - NSA 3.0 In distribution, profits can disappear quickly. Rising costs, inventory that sits too long, or margins that quietly erode can turn strong sales into disappointing results. Many of these leaks are hidden in plain sight, and without the right tools, they go unnoticed until it is too late.

System Utilization – AREI AR Entry Invoice Print - NSA 3.0 Whether you have been on SX.e or CSD for years or are new to the software, how effectively your company uses it is a crucial measure of return on investment. Most implementation projects take the MVP approach – minimum viable product. That translates loosely to ‘Just get the basics done, and we’ll do a deeper dive in Phase 2.’ This is quite effective for managing scope and going live on time. However, considerable value lies in what gets postponed to Phase 2 – maximizing ERP knowledge and system utilization.

Orderful - Why EDI Matters in 2026 Orderful is modernizing Electronic Data Interchange (EDI) through an API-based platform designed to eliminate traditional supply chain inefficiencies. By replacing complex, manual processes with a centralized schema, the software allows businesses to onboard trading partners in days rather than months while providing real-time visibility into transaction errors.

EDI Webinar Part 4 - Vendor EDI855 Inbound Purchase Order Acknowledgement Most businesses treat EDI855 PO acknowledgements like a black box—complex to set up, difficult to troubleshoot, and a constant source of order delays when errors occur. Teams struggle with cryptic error messages, manual exception handling, and endless back-and-forth trying to figure out why purchase orders aren’t updating.

EBizCharge 2026 Guide: How to Accept Payments Faster and Smarter in Infor CSD Join NSA and EBizCharge for a webinar to explore how Infor CloudSuite Distribution (CSD) users are accepting payments natively in CSD, streamlining AR workflows, and making CSD work harder for them. We’ll explore all-in-one billing tools, automation, security, and learn how EBizCharge’s native Infor CSD payment solution can help you.

CloudLeap - Turning Shipping into a Strength: An Infor Customer Journey In this customer-led webinar, an Infor distributor shares their real-world experience modernizing parcel and LTL shipping, from implementation through go-live and beyond. Learn why the process was smoother than expected, how responsive support played a critical role, and what has made the solution stick.